Custom Solutions

At Key Rehab, our mission statement comes not from a corporate boardroom, but from real life experiences in working with people in need of rehabilitation. We provide leadership and support to meet the needs of patients, their families, staff, and you – our client.

You can see those elements reflected in the attitudes and accomplishments of the people who guide Key Rehabilitation.

Jan Irwin, CEO and President, our company’s co-founder, is a speech-language pathologist by trade who held executive posts with two comprehensive rehabilitative corporations before developing Key Rehab. She is fully engaged in the company’s daily operations, and facilitates communication at every level of the company.

Randy Schertz is Key Rehab’s CFO and Executive Vice President. With extensive years of experience in healthcare accounting; beginning from a subacute rehab center’s business office to Controller for a nursing home corporation, Randy co-founded the company. He helps guide staff through the maze of reimbursement regulations and oversees Key’s billing and invoicing services to be complete and accurate.

Mike Gorman, OTR is the Senior Vice President of Clinical and Regulatory Affairs and Corporate Compliance Officer at Key Rehab. He works with clients free of charge to answer any Medicare, regulatory, or PPS questions.

Tracy Cavanaugh, RN is Vice President of Nursing and Program Support Services. She plays a crucial role in bridging the communication gap between therapists and nurses and offers nurse consulting services at no charge to you.

No matter which broad category of rehabilitative care best describes your business, the needs of your center are unique. So from the very beginning, Key Rehab works with you to find workable solutions that meet your needs.

In every case, Key Rehab provides quality staffing, experienced local management, nurse/MDS/survey consulting, software technologies and billing, and intermediary relationships. Our systems are designed to integrate seamlessly with your billing and clinical software in order to capture real-time treatment data in a timely and accurate manner.

While every Key Rehab program is unique to the client, there are some elements of support that all of our programs offer, including:

• Highly trained, credentialed therapists
• Individual resident treatments
• Cooperative, communicative multidisciplinary teams
• Dedicated Program Coordinators
• Local Management Structure
• Rehab Optima Therapy software
• Continuous clinical review and quality review programs
• Market enhancement and support

At no additional charge, Key Rehab offers these services:

• Interdisciplinary Therapy Screenings
• Multiple Meeting Participation
• Education and In-services programs
• Ongoing Quality Management
• Appeals Indemnification
• ADR/Denial tracking and management
• PPS and MDS Expertise and Consulting

The old adage that the job’s not finished until the “paperwork” is done is never truer than when that job is rehabilitation paid for by Medicare or other insurance providers.

Key Rehabilitation utilizes a state of the art scheduling, documentation and billing system. The automated system schedules each piece of clinical documentation due and provides alerts about future due dates. Using the system, therapists are able to maintain productivity rates equivalent to realistic clinical standards as well as provide quality therapy planning and provision of services.

In addition to our state-of-the-art documentation system, Key Rehab has exhaustively researched and continually monitors Medicare therapy documentation requirements, then we provide extensive training on the requirements. But, we don’t stop there - we even have our own “in-house” RN clinical review team to double check that all documentation meets medicare’s guidelines for reimbursement.

As a result, Key Rehab is able to generate high quality clinical documentation that reflects patient needs, progress, and professional skilled services in accordance with Medicare expectations and guidelines.

The frustration of providing unnecessary or unaccepted services is eliminated.