Clinical & Quality Review

Allison Christian, Director of Clinical Processes

Allison Christian, RPT, centrally located in Kansas City, is our Director of Clinical Processes,. Allison received her Master’s degree in Physical Therapy from Saint Louis University in 1998. Since graduating, she has provided Physical Therapy and various management positions in skilled nursing and long term care facilities in Missouri and Kansas. Allison supports our therapists and clinical specialists throughout the company in providing clinical training and education to staff in documentation, clinical reasoning, development of comprehensive evaluations and treatments as well as developing the clinical aspects of our automated clinical software. As the Director of Clinical Processes, Allison plays a critical and active role in Key Rehab’s quality assurance program and in enabling Key Rehab to be prepared to quickly and effectively address and respond to Medicare Medical Review issues if they arise, such as Additional Development Requests, CERT reviews, and RAC audits.

1-888-362-8704, extension 401
Christie Dunn, Clinical Reviewer

Christie is our clinical reviewer.  Christie received her Bachelor’s degree in nursing at Middle Tennessee State University in 1995.   She has over 25 years of experience in the field of nursing, quality assurance, and long term care. Christie began her career as a LPN, and eventually moved to a RN position.  She has worked in a variety of departments as an RN, including quality assurance, utilization review and risk management in hospitals, long term care, and outpatient surgery offices. Christie is part of the clinical review team under the guidance of the Director of Clinical Processes.  She performs routine scheduled documentation audits, special audits with targeted focus (i.e., Ultra and Very High RUG utilization, ADR preparation, Therapy Cap and $3700 thresholds, etc.), develops audit tools, and acts as a resource person to therapists for compliance with documentation requirements as noted per the guidelines.